Consultant Contractor Agency (CCA)

The CCA hires or subcontracts with individual Consultants who assist the Mi Via participant with understanding the Mi Via requirements, and developing the Service and Support Plan.  Every Mi Via participant must have a Consultant.

Consumer Direct Personal Care (CDPC)
3311 Candelaria NE, Suite I
Albuquerque, NM 87107-1959
Phone: 1-866-786-4999; 505-884-3116
Toll Free Fax: 1-866-786-4955

Molina Healthcare of NM, Third Party Assessor (TPA)
The TPA determines medical eligibility for the Mi Via participants, and approves the Service and Support Plan and budget.

ATTN: Mi Via
PO Box 3909
Albuquerque, NM 87190
Phone: 1-866-916-3250 or 505-348-0311 (Albuquerque area)
Fax: 1-866-553-9268 or 1-866-553-9272

Financial Management Agent (FMA)

The FMA makes payment to employees for services rendered to the Mi Via participant. The FMA processes employee timesheets or invoices, and bills Medicaid for services and goods approved on the Service and Support Plan.

ACS Help Desk

Phone toll free 1-866-916-0310
Albuquerque phone number: 505-924-2010
FAX 1-866-302-6787
Help Desk email: mi.via@acs-inc.com
Mail address: ACS, Inc. P.O. Box 27460,
Albuquerque NM 87125
Local office: ACS, 1720-A Randolph Road SE,
Albuquerque NM 87106

Brain Injury Hotline: 1-888-292-7415

The Brain Injury Association of NM offers assistance with the application process to individuals with brain injury applying for Mi Via Services.

BIANM
3234 Candelaria NE
Albuquerque, NM 87107
Phone: 1-888-292-7415 free in-state; 505-292-7414 ABQ
Fax: 505-271-8983
www.braininjurynm.org